Refund and Return Policy

30-Day Money-Back Guarantee

Question: Purchased Within 7 Days And Did Not Watch Any Course Units

Answer: 100% full course fee refundable

Question: Purchased Within 8-30 Days And Did Not Watch Any Course Units

Answer: 30% of the course fee is refundable

Question: Purchase More Than 30 Days

Answer: No refund accept

Question: Definition of Teaching Content

Answer: The teaching content of this site is mainly video, supplemented by text. The video is played through the audio-visual platform of “YouTube” or “Vimeo”. Please confirm whether you can watch the video of these two websites at the same time. Watch these two audio-visual platforms as a reason to ask for compensation or a refund. This site does not bear the data transmission fees that may arise from watching courses.

Question: What Definition Of Course Viewing

Answer: All content provided by this site, including but not limited to text, video, image, audio-visual and animation, etc., is copyrighted by the content provider of this site, and is protected by copyright laws and international copyright laws. Once you purchase and become a member of this site, you can watch videos with corresponding permissions according to the teaching steps planned by the site, but prohibition includes but is not limited to downloading, distributing, sharing, giving others to watch in any form, reproducing, reprinting if found, This site may terminate the membership without the consent of the member.

Question: Purchase Instructions

Answer: The course on this site adopts a one-time payment method (but not a lifetime account). Members can watch videos with corresponding permissions within the valid period of the account. Members should make their own decisions and arrange learning time, and must not include but not be limited to insufficient time, Inconvenience, or other reasons that are not attributable to this site, requiring compensation or refunds. This site ensures that members have at least one year of video viewing time. If the site must be terminated, the terminated videos will not be included. viewing rights.

Question: About Account Login

Answer: The member account can only be used by yourself, and only one device can be logged in at a time. If it is found that the account is suspected of being used by others (more than 3 IP login records), your account login authority will be suspended, and you Re-open after clarification.

Refunds Procedure

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late Or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Need More help?

Contact us at [email protected] for questions related to refund details.

Customer Service Department

Insight Forces Hong Kong Limited 2023